Practitioner Compliance
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Newminal aims to provide practitioners with technology to support the operation of their independent practices. The platform is designed to support practice-related workflows; it does not assume or take over a practitioner's professional, clinical or regulatory responsibilities.
This page outlines the general division of responsibilities between Newminal and practitioners. It should be read together with the Practitioner Terms & Conditions and Newminal's Privacy Policy.
Newminal's role
Newminal provides technology and platform functionality that practitioners may use to manage aspects of their practice. Newminal seeks to handle personal information in accordance with its Privacy Policy and applicable legal requirements.
The platform does not provide a guarantee that a practitioner's use of it will, by itself, satisfy every legal, professional, clinical or regulatory obligation that applies to that practitioner.
Practitioner's professional responsibilities
Practitioners remain responsible for their own professional activities and obligations, which may include:
- Maintaining any registrations, licences and professional memberships required for their work.
- Practising within their professional scope, competence and applicable standards.
- Making independent clinical decisions and exercising professional judgement.
- Providing patients with appropriate information about services and obtaining consent where required.
- Maintaining accurate and appropriate clinical records.
- Protecting patient confidentiality and handling patient information lawfully.
- Meeting applicable requirements for remote or online consultations.
- Establishing appropriate procedures for emergencies, referrals and continuity of care.
The specific requirements depend on the practitioner's profession, location, services and circumstances.
Privacy and patient information
Practitioners are responsible for determining their obligations when collecting and using patient information through the platform. This may include providing privacy notices, identifying an appropriate lawful basis, obtaining consent where required, responding to patient requests and retaining information in accordance with applicable requirements.
Newminal's Privacy Policy explains how Newminal handles information in connection with its own platform services. It does not replace a practitioner's own privacy notice or professional obligations.
India data-protection framework
Newminal considers applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023 and rules and provisions brought into force under that framework, where applicable to its activities.
Practitioners should independently assess the laws and professional requirements that apply to their own practice and their handling of patient information. Requirements may vary depending on the practitioner, patient, service and location.
Platform security and responsible use
Practitioners should take reasonable steps to protect their accounts and information accessed through Newminal. This includes using strong credentials, restricting access to authorised personnel, securing devices and promptly reporting suspected unauthorised access.
For further information about platform safeguards, see the Newminal Practitioner Security page.
No certification or regulatory endorsement
Newminal does not represent that use of the platform makes a practitioner compliant with every applicable law or professional standard. Unless expressly stated in a separate, verifiable document, Newminal does not claim a particular security certification, regulatory approval, accreditation or independent compliance audit.
Questions
For questions about Newminal's privacy practices or platform-related compliance information, contact:
Privacy and compliance enquiries: privacy@newminal.com
Updates
We may update this page as our services and relevant requirements evolve. The latest version will be published on this page.
This document is a general information page, not legal or professional advice. Practitioners should obtain advice on the requirements that apply to their own practice. Newminal should have this draft reviewed by qualified counsel before publication.